We are committed to providing the best product and service to our customers and this is reflected in our Refund Policy.
Our Refund Policy applies to all purchases made online at https://www.poshbodyessence.com .
Acknowledgment and Acceptance of Terms & Conditions
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions” and “Privacy Statements”). Please read them carefully.
Posh Body Essence reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Your usage of this site and placement of an order indicate, you acknowledge that you have read and understood these Terms and Conditions.
Prices of goods and services and delivery and other charges displayed on the Posh Body Essence website are current at the time of display for online purcahses only. Store prices may vary.
We take every reasonable care to ensure accuracy of all products listed. However, we do not accept liability for any errors in pricing and description. Pricing and stock availability is subject to change anytime without notice.
Placing and Accepting Orders
We currently accept Debit Card, Credit card and bank transfer as methods of payment. All goods remain the property of Posh Body Essence until paid for in full.
Without limiting the operation of any other Terms and Conditions herein, Posh Body Essence is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.
Cancellation by Us
We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.
Thank you for visiting the Posh Body Essence website. Posh Body Essence respects the privacy of every individual who visits our website.
Posh Body Essence complies with the Privacy Act to ensure that your personal information is protected.
Any products for sale on the Posh Body Essence website are not intended to treat, prevent or cure any disease and are to be used only by adults over the age of 18 with parental/guardian supervison. All claims made on the product labels and website descriptions are the sole responsibility of the manufacturer and not Posh Body Essence. Posh Body Essence takes no responsibility for incorrect information on product labelling or any reactions suffered due to consumption of products. If you have any concerns please consult a medical professional for advice prior to using any of our products.
Your personal information
We collect personal information on this website to assist us in providing services to you. The type of personal information we collect about you depends on how you use this website. For example, personal information is collected when you
Complete an email query form;
We will use the personal information provided to us through this website for the purposes for which it was provided (for example, to respond to your request or process your orders).
When you provide personally identifiable information to us through our website, it will be used only to fulfil your specific request. We do reserve the right, at our discretion, to send you information about specials or services. We will not, however, sell or trade your personally identifiable information unless we are authorized or legally required to do so.
Posh Body Essence takes all reasonable steps to ensure your information remains secure, and to prevent unauthorised access to your information. We use our best efforts to ensure that information received via this website remains secure within our systems, however users should be aware that there are inherent risks in transmitting information across the Internet. We are not responsible for events arising from unauthorised access to your personal information.
Use of our website
(a) Mailing lists
Users of our website can subscribe to mailing lists provided by us if they so choose. We will not sell or pass on this information on to any third parties except as outlined in this Statement. You can unsubscribe from these lists at any time by sending an email to us with the word “unsubscribe” in the subject line.
A “cookie” is a file sent by a web server to your internet browser and stored on your computer. It contains data that websites use to identify you as a unique, but anonymous user.
We will not disclose the contents of any cookie to any third party, except that we may disclose such information to any service providers we engage to assist us to establish and operate our online services.
Most internet browsers are set to accept cookies. If you prefer not to receive them, you can adjust your browser to reject cookies, or to notify you when they are being used. There are also software products available that can manage cookies for you. However, rejecting cookies can limit the functionality of the website.
Changes to this Privacy Statement
We may change this Privacy Statement from time to time
YOU AGREE THAT THE USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT. POSH MAKES NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, THE SITE WILL BE TIMELY, SECURE, ERROR FREE OR UNINTERRUPTED, THE RESULTS OBTAINED FROM THE SITE WILL BE ACCURATE OR RELIABLE, THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS AND ANY SITE ERRORS WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SITE IS DONE AT YOUR OWN RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL. NO INFORMATION OBTAINED BY YOU POSH SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
POSH EXPRESSLY DISCLAIMS ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS ATTRIBUTABLE TO NORMAL WEAR, PRODUCT MISUSE OR MODIFICATION, ABUSE, INCORRECT PRODUCT SELECTION AND NOT FOLLOWING PRINTED DIRECTIONS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POSH BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE, RESELLER OF ANY PRODUCTS OR SERVICES, FOR ANY DEFECTIVE PRODUCTS, FOR ANY INCORRECT INFORMATION OR INACCURATE INFORMATION, FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE OR FOR ANY OTHER MATTER RELATING TO THE SITE OR ANY THIRD PARTY WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF POSH IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE ARRANGEMENT BETWEEN POSH AND YOU. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON AND THROUGH THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NOTWITHSTANDING THE FOREGOING, THE SOLE AND ENTIRE MAXIMUM LIABILITY OF POSH FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OR CLAIM WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR ANY PRODUCT (EXCLUDING FREIGHT) PURCHASED BY YOU FROM POSH ON THE SITE.
You agree to indemnify, defend and hold harmless Posh Body Essence from and against all losses, expenses, costs and damages including legal fees resulting from your use of or contact on the Site, your use or your inability to use the Site or services, any products or services purchased or obtained by you in connection with the Site, any Site postings or activity related to your account made by you or another person, your violation of any terms of this Agreement, your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. You agree to co-operate as fully as reasonably required in the defence of any claim. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which event you will still be required to indemnify us for the legal fees and expenses in addition to any losses, claims, damages and liabilities incurred by us. You shall not in any event settle any matter without prior written consent of Posh Body Essence.
Copyright, Trademarks and other Intellectual Property
You acknowledge that all materials on the Site, the Reviews and Rewards Programs, including the Site’s design, text, graphics, sounds, pictures, software and other files and the selection and arrangement thereof, (collectively, “Materials”), are our property and are subject to and protected by Nigeria and international copyright and other intellectual property laws and rights that are applicable. The trademarks, service marks, trade names, and logos (collectively, “Marks”) contained on the Site, including without limitation the tradename ‘Posh Body Essence’ are the sole property of Posh Body Essence and may not be copied or otherwise used, in whole or in part without the prior written authorisation of Posh Body Essence. In addition all page headers, custom graphics and custom icons are Marks of Posh Body Essence and may not be copied or otherwise used, in whole or in part without the prior written authorization of Posh Body Essence. Any use of any Materials or Marks owned by Posh Body Essence is considered an infringement or our intellectual property rights (including patent rights) and will be legally pursued as such.
Change of mind
If you have simply changed your mind we do not provide refunds. Special consideration will be given in exceptional circumstances however you must be able to provide satisfactory proof of purchase. Further, the merchandise must be:
in saleable condition;
unused with all original packaging;
returned to us with any gift or bonus received with the merchandise (if applicable);
not subject to the exclusions listed below; and
the exchange or refund is sought within 14 days of purchase.
Posh Body Essence, at its absolute discretion, reserves the right not to offer an exchange or refund for change of mind.
If there is a major failure with an item, you may choose a refund or exchange. If the failure is minor, we will replace the item within a reasonable time.
Posh Body Essence will require satisfactory proof of purchase before providing a remedy under the Nigeria Consumer Law.
Refunds will be given using your original payment method
If the order was returned due to an incorrect address or the package was unclaimed, Posh Body Essence has the right to charge for the product to be re-shipped.
Gift or bonus with purchase and bundled items
Where merchandise is purchased with a gift or bonus, the gift or bonus must also be returned (unless otherwise stated). If you are unable to return the gift or bonus, or it is not in saleable condition, the value of any available refund will be reduced by the value of the gift or bonus.
In the instance of bundle offers, all items within the bundle must also be returned or the value of the unreturned items will be deducted from any available refund.
Where items in the bundle cannot be returned you will only receive a refund on the value of the merchandise as per this policy and at the discretion of Stageface Cosmetics.
Privacy when making a return
Posh Body Essence is committed to protecting your privacy.
Information collected when returning merchandise will be securely stored for a reasonable period of time. It may be used for fraud protection activities and for the purpose of Posh Body Essence research and analysis. It may be disclosed to state and territory departments upon request, as required by law.
If products are on sale they will not be refunded.
If you wish to make a return under our Refund Policy please contact us.